As you will see from the booking form, VeloCity Rides takes great care and consideration to prepare the bikes to suit each individual. As well as getting the equipment ready there are a number of other operational requirements which take time to organise.
For this reason we usually prepare bookings well advance. Therefore please be advised that the following fee structure will apply in the event of booking cancellations.
48 HOURS OR MORE - FULL REFUND
24-48 HOURS - 75% REFUND OR CREDIT VALID FOR 90 DAYS
LESS THAN 24 HOURS - NO REFUND OR CREDIT